Customer Satisfaction Survey

Overall, how satisfied are you with www.800Bear.com?
Very Satisfied
5

4

3

2
Not at all Satisfied
1

If you spoke to a www.800Bear.com associate, was the experience a positive one?
Didn't speak to anyone
6
Very Positive
5

4

3

2
Not at all Positive
1

How easy was it to navigate the website?
Very Easy
5

4

3

2
Not at all Easy
1

How well did we explain the product?
Very Well
5

4

3

2
Not well
1

How well did we explain the delivery time?
Very Well
5

4

3

2
Not well
1

If there was an error on your order, did we correct it to your satisfaction?
There were no errors
6
Yes
5

4

3

2
No, Not at all
1

How did you hear about www.800Bear.com?
From a Friend
5
Search Engine
4
Catalog
3
Magazine Ad
2
Newspaper coupon
1

What age group are you in?

How many children are there in your household?

0

1

2

3

4
Five or more
5

How likely is it that you would recommend www.800Bear.com to a friend?
Not at all Likely
1

2

3

4
Very Likely
5

Why did you choose www.800Bear.com?
Price
1
Product Variety
2
Delivery Time
3
Previous Experience
4
Ease of Ordering
5

What was the reason for your 800Bear.com purchase?
Birthday
1
Get Well
2
Love
3
Holiday
4
Other
5

Your comments and suggestions (up to 300 characters)

Your Email address (optional):

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