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Customer Satisfaction Survey
Overall, how satisfied are you with www.800Bear.com?
Very Satisfied
5
4
3
2
Not at all Satisfied
1
If you spoke to a www.800Bear.com associate, was the experience a positive one?
Didn't speak to anyone
6
Very Positive
5
4
3
2
Not at all Positive
1
How easy was it to navigate the website?
Very Easy
5
4
3
2
Not at all Easy
1
How well did we explain the product?
Very Well
5
4
3
2
Not well
1
How well did we explain the delivery time?
Very Well
5
4
3
2
Not well
1
If there was an error on your order, did we correct it to your satisfaction?
There were no errors
6
Yes
5
4
3
2
No, Not at all
1
How did you hear about www.800Bear.com?
From a Friend
5
Search Engine
4
Catalog
3
Magazine Ad
2
Newspaper coupon
1
What age group are you in?
- Select -
Below 25
25 to 34
35 to 44
45 to 54
55 to 64
65 to 74
75 and above
How many children are there in your household?
0
1
2
3
4
Five or more
5
How likely is it that you would recommend www.800Bear.com to a friend?
Not at all Likely
1
2
3
4
Very Likely
5
Why did you choose www.800Bear.com?
Price
1
Product Variety
2
Delivery Time
3
Previous Experience
4
Ease of Ordering
5
What was the reason for your 800Bear.com purchase?
Birthday
1
Get Well
2
Love
3
Holiday
4
Other
5
Your comments and suggestions (up to 300 characters)
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